Privacy Policy

Last Updated: September 05, 2023

Thank you for choosing TLC Delivery Inc. (“TLC,” “we,” “us,” or “our”) for your cannabis needs. We are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information when you interact with our website, mobile application, or any other services we provide (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you use our Services:

1. **Contact Information**: This includes your name, email address, phone number, and any other contact details you provide to us.

2. **Identification**: To comply with legal requirements, we may collect and verify your updated ID and letters of reference, especially for first-time visitors.

3. **Usage Data**: We may collect information about how you interact with our Services, such as the pages you visit, the products you view, and your browsing behavior.

4. **Location Information**: If you enable location services on your device, we may collect your precise location data to provide you with relevant services and to determine delivery eligibility.

How We Use Your Information

We use your personal information for the following purposes:

1. **Providing Services**: We use your information to provide you with access to our cannabis products and services, including processing orders, deliveries, and ensuring compliance with local regulations.

2. **Customer Support**: Your information helps us respond to your inquiries, requests, and address any issues you may encounter.

3. **Improving Services**: We analyze data to improve our website, products, and services to provide you with a better user experience.

4. **Legal Compliance**: We collect and retain certain information, such as identification, to comply with legal and regulatory requirements.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

1. **Service Providers**: We may engage trusted third-party service providers to assist us in delivering our Services, such as delivery drivers or payment processors.

2. **Legal Requirements**: We may disclose your information when required by law, such as in response to a subpoena, court order, or legal process.

3. **Protection of Rights**: We may share your information to protect our rights, privacy, safety, or property, and that of our customers and partners.

Your Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can also opt-out of receiving marketing communications from us at any time by using the provided unsubscribe option or contacting us directly.

Security

We employ reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

**TLC Delivery Inc.**
– Email: info@tlcdeliveryinc.com
– Phone: 909-939-0551

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy with the effective date on this page. Please review this Privacy Policy periodically for any updates.

By using our Services after any changes to this Privacy Policy, you agree to the revised terms.

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